Frequently Asked Questions (FAQ)

Q1. Tell me about the condition of antique items.
A.
All items handled by our store are antique and vintage items that have actually been used.
Therefore, they may have scratches, scuffs, or fading due to age. We hope you understand that these are part of the "charm of a bygone era." The condition of each item is described in as much detail as possible on its product page, along with photographs. Please feel free to contact us if you have any concerns.

Q2. How long does it take for an order to arrive?
A.
After confirming your order, we usually ship within 3 business days. After shipping, delivery will be within the normal delivery period of the shipping company (approximately 1-3 days).
※Delivery may be delayed depending on the region or weather conditions.

Q3. Can I return or exchange an item?
A.
Basically, we do not accept returns or exchanges, except in cases of clear damage or incorrect delivery of the product. As all our products are one-of-a-kind, we ask for your understanding regarding the nature of these items.

Q4. Can I see the products at your physical store?
A.
Yes, you can view some products at our physical store, "Yellow Garage," located in Takeyoyo-cho, Chita-gun, Aichi Prefecture. Not all products are displayed, so if you have a specific product in mind, please inquire in advance before visiting.

Q5. Where can I use coupons?
A.
You can enter the issued coupon code on the "checkout page" during purchase. The discount will be applied when you enter the code and click the "Apply" button.
　　※Please check the expiration date and terms of use before using.

Q6. Do you have a license to sell antiques?
A.
Yes, our "Dealer in Secondhand Articles (Antiques) License Number" is: Aichi Prefectural Public Safety Commission No. 542772002700..